Business Objective:  The primary goal of the project was to establish a platform offering patients a convenient and easily accessible method for discovering and scheduling appointments with healthcare providers. Additionally, the platform aimed to enhance the efficiency of appointment and patient information management for hospitals and healthcare providers, ultimately contributing to heightened patient satisfaction and retention.
Approach: The development team initiated the project by conducting thorough research on the target audience, understanding their preferences regarding healthcare providers and the features they sought in a booking system. Utilizing this research, the team formulated a strategic plan for the platform, incorporating the following features:
Client:

Welsys

Category:

Medical

1. Inclusive Hospital and Provider Directory:

The platform is designed to present a comprehensive directory of hospitals and healthcare providers, complete with details on their locations, specialties, and availability.

2. Online Booking and Appointment Administration:

Patients can efficiently search for and schedule appointments with healthcare providers through the platform’s online system. Healthcare providers, in turn, have the capability to manage their appointments, availability, and patient information securely via an online dashboard.

3. Patient Dashboard:

A dedicated dashboard is provided for patients, offering them the ability to review their appointment history, update personal information, and receive reminders for upcoming appointments.

4. Mobile Accessibility:

The platform is structured to be easily accessible on mobile devices, enabling patients to conveniently locate and book appointments while on the move.

Conclusion

The development team’s thorough research and strategic approach resulted in a successful platform for a hospital directory and appointment booking system. The platform offers a comprehensive directory of healthcare providers and hospitals, a user-friendly interface for patients to book appointments, and essential features such as online booking, appointment management, patient dashboards, and mobile accessibility. Overall, it provides an efficient and accessible solution for patients to find and schedule appointments, while assisting hospitals and healthcare providers in managing appointments and patient information effectively.